Study Guide

Learning objectives

After completing the course, the student is able to
- identify key business vocabulary and other features needed in communication in business
- create oral and written messages that meet the criteria of business style
- apply referencing to acknowledge source materials in reports and other written texts.

Content

- business vocabulary: terms and concepts of the specialised language in field-specific contexts
- vocabulary of education and employment
- standard written business messages
- telephoning, job interviews and other oral communication situations
- introduction to professional style and academic writing
- Savonia referencing instructions