Customer Insights and PsychologyLaajuus (5 cr)
Code: IB00BF60
Credits
5 op
Teaching language
- English
Responsible person
- Virpi Oksanen
Learning objectives
After completing the course, the student is able to
- understand the psychological factors behind successful marketing
- gain tools and understanding on how to build trusting and loyal customer relationships.
Content
- customer psychology
- psychological aspects in marketing and advertising
- psychology of pricing, social media and web design
- use of technology in creating added value
- visuals in creating trust and loyalty
Qualifications
Introduction to Marketing and Branding, Sales Process and Tools.
Enrollment
01.12.2024 - 15.01.2025
Timing
01.01.2025 - 31.07.2025
Credits
5 op
Mode of delivery
Contact teaching
Teaching languages
- English
Degree programmes
- Degree Programme in International Business
Teachers
- Virpi Oksanen
Student groups
-
IB23SPInternational Business
Qualifications
Introduction to Marketing and Branding, Sales Process and Tools.