Opinto-opas

Osaamistavoitteet

After completing this course, the student
- becomes aware of one’s own culture and identity
- understands the role of culture when working in multicultural environments
- knows the difference between informal and formal English and adapts written and oral communication accordingly
- can communicate and negotiate in international contexts
- can write professional business messages

Sisältö

- definition of culture and models theories on culture
- cultural awareness and business etiquette when travelling on business
- international meetings and negotiations
- business messages such as inquiries, quotations and orders