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Customer Insights and PsychologyLaajuus (5 cr)

Code: IB00BF60

Credits

5 op

Learning objectives

After completing the course, the student is able to
- understand the psychological factors behind successful marketing
- gain tools and understanding on how to build trusting and loyal customer relationships.

Content

- customer psychology
- psychological aspects in marketing and advertising
- psychology of pricing, social media and web design
- use of technology in creating added value
- visuals in creating trust and loyalty

Qualifications

Introduction to Marketing and Branding, Sales Process and Tools.

Enrollment

01.12.2024 - 15.01.2025

Timing

01.01.2025 - 31.07.2025

Credits

5 op

Mode of delivery

Contact teaching

Teaching languages
  • English
Degree programmes
  • Degree Programme in International Business
Teachers
  • Virpi Oksanen
Student groups
  • IB23SP
    International Business

Qualifications

Introduction to Marketing and Branding, Sales Process and Tools.