Quality Management in Production and ServicesLaajuus (5 op)
Tunnus: IM00BK34
Laajuus
5 op
Osaamistavoitteet
During the studies of Quality Management in Production and Services the student will
- gain insight into quality management, and use of quality tools
- be able to analyze and develop quality of processes, products and services
- understand importance of customer focus
- understand how to implement quality management in organizations and how to create Quality and HSE management systems for businesses
Sisältö
- What is quality?
- History and development of Total Quality Management
- Continuous Improvement, PDCA and Six Sigma
- Quality Tools
- Quality Methods for Processes (SPC, FMEA, QFD, DOE)
- QHSE Standards
- EFQM Quality Award Model
Ilmoittautumisaika
16.12.2024 - 20.01.2025
Ajoitus
23.01.2025 - 31.05.2025
Laajuus
5 op
Virtuaaliosuus (op)
5 op
Toteutustapa
Etäopetus
Opetuskielet
- Englanti
Paikat
0 - 1000
Opettaja
- Pirjo Janhunen
Ajoitusryhmät
- Avoin_amk (Koko: 1000. Avoin AMK: 0.)
Koulutusryhmat
- Avoin_amk
Toteutuksen kuvaus
The course is studied online in the Moodle learning environment.
The study includes familiarization with materials, learning tasks, assignments and online lectures.
The study period starts on 23.01.2024 and ends on 31.05.2025.
You must register for the study course no later than 20.1.2025
The course assignments must be returned/completed by 31.05.2025 at the latest.
Opiskelijan ajankäyttö
The workload of the course is approximately 135 hours, which consists of lectures 24 h and independent study 111 h.
Zoom lectures:
23.1.2025 at 8- 12
30.1.2025 at 8- 12
20.2.2025 at 8- 12
20.3.2025 at 8- 12
24.4.2025 at 8- 12
22.5.2025 at 8- 12
Harjoittelu- ja työelämäyhteistyö
Several real examples from companies are included in the studies.
Oppimateriaali ja suositeltava kirjallisuus
The learning materials of the course includes online materials in the learning environment, related
articles, websites.