Study Guide

Teaching methods

The course provides students with a deeper understanding of the planning and implementation of public services. It focuses on societal impact and collective well-being, which are essential aspects of public sector operations. Throughout the course, theory is applied to a work-life oriented development task, enabling practical experience and skills development in the field of public service innovation. Co-creation is one of the key methodologies of the course. Additionally, the course includes expert visits (e.g., a service designer from the City of Kuopio) and stakeholder collaboration/co-creation in small groups.

Student workload

The course is worth a total of 10 credits (270 hours), of which 5 credits are dedicated to an assignment/work-life oriented project. The remaining 5 credits consist of smaller theory and practice tasks that complement the assignment. During the course, teamwork is emphasized within small groups, and collaborative work with stakeholders is conducted workshop-style according to the co-design principle. As the course is heavily work-life oriented, we reserve the right to make schedule changes if necessary.

Qualifications

First-year design studies. Knowledge and skills in service design or in social design.

Further information

Teaching language: Finnish and English