Sales Process and ToolsLaajuus (5 op)
Tunnus: 4_LIX1000
Laajuus
5 op
Osaamistavoitteet
Students understand the components and stages of the sales process and customers’ purchase process. They deepen their skills and knowledge of customer relationship management as a system and its role to support the sales process. Students learn to manage their customer base. They learn to use various sales and negotiations techniques to close a deal.
Sisältö
Buying process vs sales process
CRM in support of sales process/Different sales tools
Different roles in sales
Time management in sales
Sales techniques
Sales negotiations: negotiation steps and negotiation skills
Esitietovaatimukset
Sales Skills
Oppimateriaalit
The material is given at the beginning of the course.
Esitietovaatimukset
Sales Skills
Ilmoittautumisaika
01.08.2023 - 08.09.2023
Ajoitus
18.09.2023 - 08.12.2023
Laajuus
5 op
Virtuaaliosuus (op)
5 op
Toteutustapa
Etäopetus
Yksikkö
Kansainväliset AMK-koulutukset
Opetuskielet
- Englanti
Opettaja
- Özerk Göker
Ajoitusryhmät
- Avoin_amk_CO (Koko: 400. Avoin AMK: 0.)
Opiskelijaryhmät
-
LI22SPInternational Business
Koulutusryhmat
- Avoin_amk_CO
Esitietovaatimukset
Sales Skills
Oppimateriaali ja suositeltava kirjallisuus
The material is given at the beginning of the course.